Shipping policy
GlamourNYC Shipping Policy
Last updated: July 20, 2025
At GlamourNYC, we’re committed to getting your favorite beauty products to you as quickly and safely as possible. Below you’ll find all the details about how we ship, where we ship, and what to expect after placing your order.
📦 Order Processing Time
Orders are typically processed and shipped within 1–2 business days. Orders placed before our cutoff times (2 PM EST Monday–Thursday and 1 PM EST on Fridays) are often shipped the same day.
We do not process or ship orders on weekends or U.S. holidays.
🚚 Shipping Methods & Carriers
We ship from our facility in Brooklyn, New York, using USPS Ground Advantage and other USPS services depending on the package size and destination.
You’ll receive a shipping confirmation email with tracking information as soon as your order ships.
📍 Shipping Locations
Currently, we only ship within the United States. We do not offer international shipping at this time.
⏱ Estimated Delivery Times
Most packages are delivered within 2 to 6 business days after leaving our warehouse, depending on your location.
Orders shipping to Alaska, Hawaii, Puerto Rico, and U.S. territories (like Saipan or Guam) may take a bit longer.
💲 Shipping Costs
We charge a flat shipping fee of $4.98 on all orders under $50. Orders of $50 or more ship free.
📬 Tracking Your Order
Once your order ships, you’ll receive an email with tracking information. Please allow up to 24 hours for the tracking number to update.
If your tracking shows as “delivered” but you haven’t received your package, please check with household members or neighbors, then contact your local post office for assistance. We’re also happy to help if you need further support.
📦 Lost or Damaged Packages
If your order arrives damaged, or if it’s been more than 10 days since it shipped and you still haven’t received it, please reach out to us at glamournyc@outlook.com with your order number and a photo (if applicable). We’ll take care of it.
✉️ Questions?
For any shipping-related concerns, feel free to email us at glamournyc@outlook.com. We’re here to help!